eCRM / eCall Centers

eCommerce and Corporate Companies have high costs of customer acquisition and supports. Marketing services, customer support and sales analyses are expensive and difficult to find. We assist in breaking through the cost barriers and increase customer loyalty, retention and sales. We also help our clients to continuously communicate with customers, business partners and new markets.

Asyst has solutions for creating closed-loop, on-line communications. Your emails to customers can be integrated with your web site, customer databases and business systems. You can increase business with one-click response mechanisms. We can build your customers' and business partner profiles. 

Asyst Solutions eCall Center enables companies with mission-critical online operations to intelligently manage high-volumes of inbound and outbound e-mail correspondence. 

Features & Benefits Applies to all industries Reduce customer acquisition costs  Lower customer support costs Expand market profiles Connect to multiple databases Eliminates burden on internal IT resources

What we support

• Send marketing emails 

• Buyer/loyalty programs

• Create promotional campaigns

• Newsletters and catalogues

• eChat with customers & partners

• Seminar invitations & Order forms

• eMail analysis and surveys

Our eCall Center platform is designed to integrate with other leading technologies to provide companies with a centralized point of contact for their online and traditional media customer communications.

What are we doing here?

We help solve your customers' problems by answering their emails promptly. You do not need to hire many agents to do the job ... after all, your customers will not judge you by your quantity … it's the quality they demand.

Our service centers have adequate facilities, trained consultants, access to wide databases, internet and other online information support infrastructure to provide information and service to your customers.

How do we work?

Asyst Solutions eCall Center enables companies with mission-critical online operations to intelligently manage high-volumes of inbound and outbound eMails and live eChat communications. Our aim is to maximize customer satisfaction and minimize the cost of Internet relationships. 

Our eCall Center platform is designed to integrate with other leading technologies to provide companies with a centralized point of contact for their online and traditional media customer communications.

Whenever your customer sends email or goes on line for eChat, our customer support center is connected. A trained consultant responds to emails or to anyone connecting for live eChat. They are connected to the parent organization through data links and online computer database access. It is centralized and allows tapping the customer's background, the product attributes and other features. It exploits the latest technological developments in the fields of global on-line information access and web enabled database updation. The technology ensures that our consultants have continuously updated knowledge to maintain the highest standards of customer service.

It does not matter in which city the customer resides, since everybody is connected to the same central computing facilities. You may be in USA but replied seamlessly by a consultant from India, without delay and without the customers' knowledge of the routing!